FAQ

Frequently Asked Questions 

Order and shipping 

How long will it take to receive my order? Typically it takes 4-6 business days to receive your order. Unless you pay for express shipping (2-3 business days)

How to track my order? You will receive a tracking number in your email, and then go to usps tracking  and you will see the updates.

I never got my order, What to do? we will contact the transport company, and we will find out what happened to your order, in case it was our mistake or that of the transport company, we will refund the money but if you have false or incorrect information we can't do anything about it.

Payments

We accept Shop pay, shop pay installments, visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, bancontact, ideal, sezzle. 

What is shop pay installments or sezzle, and how does it work? shop pay or sezzle  provides you with a payment option where you can buy now, and pay later. when you place an order through shop pay or sezzle, our unique approvals system reviews your account to determine what sort of repayment plan we can offer. In most cases, it's 25% of the order total due up-front (also called your "down payment" or "first installment") with the remaining amount divided up across three more payments, each due two weeks apart. No interest on pay-in-4 for over 48,700 brands, no up-front or hidden fees as long as you pay off your payments on time. 

when your order is placed, shop pay or sezzle, pays the merchant in full for the order immediately, the merchant has their funds and is able to process your order just like if you had paid them in full with a credit card! This isn't layaway, so the merchant fulfills your order within their normal shipping and processing times.